PRIVACY AND COOKIES POLICY - ESTONIAN language is below (Please see below)
1. The controller of the personal data of the online e-commerce store is AZERFASHION OÜ
(registry code 17219139),VAT number EE102850695 located at Harju maakond, Tallinn,
Lasnamäe linnaosa, Sepapaja tn 6, 15551, phone +994105660101 and e-mail:
[email protected].
2. Which personal data are processed?
– name, birthday information, phone number and e-mail address;
– delivery address;
– bank account number;
– cost of goods and services and data related to payments (purchase history);
– customer support data;
– IP address.
3. Personal data is used to manage the customer’s orders and to deliver goods.
Purchase history data (date of purchase, goods, quantity, customer data) are used to put together
an overview of the goods and services purchased, to analyse customer preferences and, among
other things, for the purposes of resolving consumer disputes.
4. The bank account number is used to reimburse payments to the customer.
5. We do not keep bank card details on our server including cvv . Our partner payment
processor Stripe Payments Europe, Limited (“SPEL”); Stripe Technology Europe, Limited
(“Stripe PSP”);
6. Personal data such as the e-mail address, telephone number and name of the customer are
processed to handle any issues relating to the provision of goods and services (customer
support).
E-mail is also used in order to forward invoices and the telephone number is used to notify the
customer about their goods arriving in the parcel locker.
7. The IP address or other online identifiers of users of the online shop are processed for the
provision of the online shop as an information society service and for web use statistics.
The purpose of processing personal data is to fulfil the agreement entered into with the customer
(managing the customer’s orders, delivery, returning goods and reimbursing payments).
Personal data are processed in order to fulfil legal obligations (e.g. for accounting).
The processing of personal data, i.e. the collection of purchase history data for the purposes of
resolving potential consumer disputes, is necessary due to the controller’s legitimate interest.
8. Recipients of personal data
Personal data are forwarded to the customer support of the online shop in order to manage
purchase history and resolve customer issues .
Name, telephone number and e-mail address are forwarded to the transport service provider
selected by the customer. If the goods are delivered by a courier, the customer’s contact details,
as well as their address, are forwarded to the courier.
If an outside service provider handles the accounting for the online shop, the personal data is
forwarded to that service provider to perform the accounting operations.
Personal data may be forwarded to IT service providers if this is needed to ensure the
functionality of the online shop or to host data.
9. Security and access to data
Personal data are stored in the servers of AZERFASHION OÜ, which are located on the territory of
a member state of the European Union or states of the European Economic Area.Regulation (EU)
No 2016/679 of the European Parliament and of the Council on the protection of natural persons
with regard to the processing of personal data Data may be forwarded to s tates whose level of
data protection is sufficient according to the European Commission or to a company of a third
state to which a safeguard specified in articles 46 or 47 or in subsection 49 (1) of the GDPR has
been applied. the free movement of such data and repealing Directive 95/46/EC / EC (General
Data Protection Regulation), the Personal Data Protection Act of the Republic of Estonia and the
legislation of the Republic of Estonia and the European Union.
Personal data can be accessed by the staff of the online shop in order to resolve technical issues
related to the use of the online shop and to provide customer support.
The online shop applies the relevant physical, organisational and IT security measures in order to
protect personal data from accidental or unlawful destruction, loss, amendment or unauthorised
access and disclosure. These measures are: (list of security measures the online shop applies. For
example, data exchange with the online shop is carried out via an encrypted connection
(TSL),https certificate has on our website the customer’s passwords are encrypted (password
hashes), standard encryption is used when sending e-mails, there is a firewall and a relevant virus
protection to protect the online shop’s servers, there are regular backups that are kept separately
from the online shop’s servers.)
Personal data are forwarded to processors (e.g. the transport service provider and data hosts) on
the basis of contracts between the online shop and processors. Upon processing data, the
processors are obliged to ensure the relevant safeguards in accordance with article 28 of the
GDPR.
10. Access to and rectification of personal data Personal data can be accessed and
rectified via the online shop’s user profile or customer support. If personal data are
processed with the customer’s consent, the customer has the right to withdraw their consent
by making relevant changes in the user account’s settings or by notifying customer support
via e-mail.
11. Withdrawal of consent If personal data are processed with the customer’s consent, the
customer has the right to withdraw their consent by making relevant changes in the user
account’s settings or by notifying customer support via e-mail.
12. Storage
Personal data are erased upon deleting the online shop’s customer account, except for the
personal data (purchase history) which are necessary for accounting or to resolve consumer
disputes. In the event of disputes regarding payments and consumer disputes, personal data are
stored until the claim is settled or the limitation period expires.
Purpose of the processing – financial activities, accounting Maximum period of retention of
personal data – in accordance with the time limits specified by law.
Purpose of the processing – security and safety
Maximum retention period of personal data – according to the time limits specified by law.
13. Restriction
If the data are incorrect, incomplete or processed unlawfully, the customer has the right to request
the restriction of the processing of their personal data.
14. Objections
The customer has the right to submit objections regarding the processing of their personal data if
they have a reason to believe that there is no legal basis to process their personal data.
15. Erasure
For the erasure of personal data, customer support should be contacted by e-mail. Requests for
erasure are responded to within one month and the period of erasure is specified. The response
to the request will also indicate which personal data will not be erased, on which legal basis and
why.
16. Transfer
Requests to transfer personal data submitted via e-mail are responded to within one month.
Customer support identifies the person and indicates which personal data is to be transferred.
17. Direct marketing messages
The e-mail address and telephone number are used to send direct marketing messages if the
customer has consented to receiving such messages. If the customer does not wish to receive
direct marketing messages, e-mail to contact customer support.
Where personal data are processed for direct marketing purposes (profiling), the customer has the
right to object at any time both to the initial and further processing of their personal data,
including profiling related to direct marketing, by notifying customer support thereof via e-mail (the
respective information should be submitted clearly and separately from any other information).
18. Resolution of disputes
Disputes concerning the processing of personal data are settled through customer support
( [email protected] ). The supervisory authority is the Estonian Data Protection Inspectorate
([email protected]).
Cookies Policy
BEFORE YOU START...
In this Cookies Policy you will find information on how we use cookies and similar devices
installed on the terminals of our customers and users. The use of cookies may sometimes be
related to personal data processing, therefore we recommend you consult our Privacy Policy,
available on our Platform, if you would like information on how we use the personal data of our
customers and users, how to exercise your rights, or the terminology we use to refer
to our Platform (Website, App or Physical Stores).
What type of Cookies are there?
Please check this section which provides an overview of the type of Cookies that can be used in
an online environment.
Cookies can be classified as follows, depending on the owner:
a. First-party cookies: Are sent to the user’s computer or device from a computer or domain
managed by the
editor, and which provides the platform or service requested by the user.
b. Third-party cookies: Are sent to the user’s computer or device from a computer or domain not
managed by
the editor, but rather by another entity that processes data obtained from the cookies.
Cookies can be classified as follows, depending on the purpose:
a. Strictly necessary cookies (technical): The cookies that allow the user to browse a website,
platform or app, and use the various options or services on it. For example, control traffic,
identify data or session, access restricted access sections or content, remember the elements
of an order, complete an order purchase process, manage payment, control fraud related to
service security, use security elements during browsing, complete an application to register or
participate in an event, store content for publishing videos and audio, enable dynamic content
(for example, loading animation of a text or image) and share content on social media. As they
are strictly necessary, technical cookies are downloaded by default when they are needed to
display the platform or provide the service requested by the user.
b. Functionality or customisation cookies: These cookies are needed to remember information so
that the user can access the service or platform with specific characteristics that can differentiate
their experience from that of other users. For example, language, number of results displayed
when the user runs a search, appearance or content of the service based on the type of browser
used, or the region from where the service is accessed, etc. Not accepting cookies may cause
slow website performance or poorly adapted recommendations.
c. Analysis cookies: These cookies can quantify the number of users, sections visited on the
platform and how users interact with it to carry out statistical measurement and analysis on use,
in order to implement improvements based on the analysis of data on how users use the platform
or service.
d. Behavioural advertising cookies: Are those which store information on user behaviour obtained
from continuous observation of their browsing habits, which allows us to develop a specific profile
for displaying advertising adapted to these habits. These cookies allow for the most effective
management possible of any advertising space the editor has included directly or in collaboration
with third parties.
What are Cookies used for on our Platform?
Cookies are an essential part of our how Platform works. The main goal of our Cookies is to make
your browsing experience as easy and efficient as possible. For example, they are used to
remember your preferences (language, country, etc.) when browsing and during future visits. We
also use our Cookies to continuously improve our services and Platform, and to offer customised
advertising according to your browsing habits. Information collected on Cookies also allows us to
improve our Platform by making estimates on statistical data and patterns of use (number of
visits, most visited sections, visit time, etc.), gain a statistical understanding of how users
interact with the Platform so as to improve our services, and to adapt the Platform to your
individual interests, accelerate searches, etc. We may sometimes use Cookies to obtain
information that enables us to display advertising, from our Platform, third-party platforms or any
other means, based on an analysis of your browsing habits (products visited, sections consulted,
etc.). In any case, the Cookies we use never store sensitive information such as passwords, credit
or debit card details, etc.
We use cookies: 1. Necessary Cookies • laravel_session – Manages the user session (e.g. login
status, flash messages). • XSRF-TOKEN – Protects form submissions and API requests from
CSRF attacks. • cart_id / cart_items – Used to create products in addition to the cart. • Selected
currency and language settings are remembered. 2. Functional Cookies • remember_token – Used
if the “Remember me” function is enabled. • Wishlist / Favorites – Can be used to remember
selected favorite products. 3. Analytical and Performance Cookies (if used) • _ga, _gid (Google
Analytics, etc.) – To analyze user behavior.
How can I manage the use of Cookies on this Platform?
In the Cookies settings panel, available at all times on our Platform, you can find all the
information on the Cookies used by this Platform, along with information on the purpose, duration
and management (first or third-party) of each Cookie, so you can enable or disable the use of
Cookies that are not strictly necessary for Platform functioning. When you disable cookies,
whenever possible, the affected cookies are deleted from your browser and, in any case, when
you reject a cookie but it is not possible to delete it, we always proceed to block it. Therefore, we
will never use the cookies you reject and we will do our best to delete them (please note that
certain deletion mechanisms are beyond our control, as they depend on the third party
responsible for the cookie). Alternatively, if you are browsing the Internet, you can disable the use
of Cookies on your browser, also in relation to third party cookies that you have accepted and
subsequently wish to reject. Here is how to do this on the most popular browsers:
• Google Chrome
• Internet Explorer
• Mozilla Firefox
• Safari
You can prevent the use of Cookies at any time.
Please remember that both managing the Cookies settings panel and opting to reject Cookies is
specific to each
browser you are using. Therefore, if you configure Cookies one way on one device and want your
option to apply
equally to another device, you must enable the same option on the other device.
Who uses the information stored on Cookies?
The information stored on our Platform Cookies is only used by us, except those identified in
section 2 as “Third- party cookies”, which are used and managed by external entities to provide
us services aimed at improving our services and the user experience when browsing on our
Platform. More information in the Cookies settings panel available at all times on our Platform.
For more detailed information on how we process your personal data in collaboration with third
parties and on data subject to international data transfers, please read our Privacy Policy available
on our Platform, and the privacypolicies/privacy settings of these third-party collaborators,
available on their platforms.